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Refund Policy

OFParadise provides digital products and digital access. There are no physical products to return or ship.

Digital Access

Access is delivered digitally after a successful purchase. Because our products provide immediate access to digital content, refund eligibility may be limited once access has been delivered or used, subject to any mandatory consumer rights that apply to you.

Problems With Your Order

If you purchased access but did not receive it, received the wrong access, were charged incorrectly, or experience a technical issue preventing you from accessing your purchase, please contact us. We will investigate the issue and, where appropriate, restore access, provide a replacement, or issue a refund.

Duplicate Purchases

If you accidentally purchase the same product more than once, contact us with your order information so we can review the duplicate transaction.

Refund Requests

Refund requests are reviewed individually. Please include your order number and the email address used at checkout when contacting support.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Contact

For questions about an order or refund, contact OFParadise through the support contact information provided on our website.